HOW TO BUY

Each item featured in the John Cowderoy Antiques on-line store is unique and we can sell that item only once. When you see something of interest, we encourage you to place your order or contact us right away in order to avoid disappointment. John Cowderoy Antiques carries the widest variety of fine antiques available and our prices are very competitive with other antique galleries. For that reason, many of the items featured in our on-line store sell very quickly.

Acquiring antiques from the John Cowderoy Antiques on-line store couldn’t be easier. When you see an item of interest, simply place your order by calling +44 (0)1323 720058.

John Cowderoy Antiques can also ship your purchase, no matter how large or small, to any destination in the world, safely and expeditiously.

DELIVERY

We can safely deliver any item featured on our site to any destination in the world.
All our antiques can be sent fully insured and professionally packed for you, to ensure they arrive in the same superb condition at your door as they left ours.
Fees for shipping will vary depending on the size and value of the item shipped and the destination and method of shipping chosen.
Please contact us with the item reference number and destination, and we will confirm shipping costs as soon as possible.
Alternatively we are more than happy for you to arrange your own pick-up.
Because all items on our site are unique and are also being offered for sale in our gallery, we advise you to contact us in the first instance to confirm availability.
We are able to accept all major credit and debit cards and can take payment over the phone for any item you wish to buy. In any event the payment will not be processed until we have made sure that the item is still in stock.
Please read what our customers, from all over the world, have said about us on our Testimonials page.

REFUNDS

Because of the unique nature of every item we sell, we make every effort to ensure you know exactly what you are purchasing. If you are not completely satisfied with your purchase you may return it in identical condition for a full refund (less shipping costs) or an exchange for any other item in our gallery or online store at the marked retail price.

HOW DO I KNOW IT’S GENUINE?

In the accepted terminology of Antique dealers and collectors, there are several words or expressions which can cause some confusion or question in the minds of the inexperienced. Amongst these, phrases such as ‘original/genuine’ , ‘a good copy’, ‘late Victorian’, etc spring to mind.

The honest dealer should be able to explain any of these terms – not least by being able to specify the date of a particular piece.
Unfortunately, there are no golden rules to guide the inexperienced Antiques buyer. Experience and confidence will be gained only by seeing the genuine item.